Kevin Overmuller
Submitted by global on Fri, 12/12/2008 - 15:38
in
Kevin OvermullerKevin, is an Associate Director and leads our Australasia centre of excellence. He worked for British Airways for 16 years and was significantly involved with their Customer Care programme. Change, EI leadership, and developing inter-personal skills particularly as they impact the customer experience are core areas of expertise. Kevin works throughout AsiaPacific for many global clients.